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Description
This project, whose name stands for Workforce Improvement for Nursing Assistants: Supporting Training, Education, and Payment for Upgrading Performance, works to increase job satisfaction and retention rates by giving nursing assistants financial incentives in exchange for completing training modules and staying with an employer for a specified period. Nursing homes are also paid incentives for their participation. Key components include selection, educational training programs (specifically modules that cover a mix of clinical and interpersonal/communication skills), as well as incentives for participating nurse assistants.
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How to Use This Tool
The WIN A STEP UP program includes 10 modules and accompanying detailed participant and instructor manuals that focus on clinical skills (e.g., pressure ulcers, infection control) and interpersonal skills and communication (e.g., working in a team, empathetic skills). Participating facilities must agree to commit staff time to implement the program and give either a retention bonus ($75) or a wage increase (of at least 25 cents per hour) to participating nursing assistants starting three months after they complete the modules. In addition, the WIN A STEP UP program gives $70 to nursing assistants for each module session they attend and $75 to nursing assistants who complete seven or more of the modules and stay at the facility for at least three months after completing the modules. Annual turnover rates were significantly lower (15 percent) for nursing assistants in the program compared to those in the matched comparison groups (32 percent). The program was active in 37 North Carolina nursing homes as of April 2004, with plans to involve 55 nursing homes (and 25 comparison homes) by July 2005.
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How to Obtain This Tool
Visit the WIN A STEP UP web page: http://www.aging.unc.edu/research/winastepup/index.html
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Contact
Ally Woodside telephone: (919) 218-1192
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WIN A STEP UP