The Retention Specialist Project

The Retention Specialist Project sheds new light on the problems of retaining frontline long-term care workers. This project was funded by Better Jobs Better Care, a research and demonstration program funded by the Robert Wood Johnson Foundation and The Atlantic Philanthropies to achieve changes in long-term care policy and practice that help reduce high vacancy and turnover rates among direct care workers in long-term care. A CITRA research team conducted a randomized, controlled evaluation study of a promising model designed to improve certified nursing assistants (CNAs) retention in nursing homes. Specifically, this evaluation project tested the effects of providing a trained retention specialist who has both the expertise and the ongoing support to systematically address problems of low job satisfaction and resulting turnover in a nursing home. The project provided in-depth training and a portfolio of resources to the retention specialist who was charged with diagnosing and addressing retention problems.

Contact:
Rhoda Meador, Associate Director, CITRA
Rhm2@cornell.edu
607 254 5360

Products:

Retention Specialist Resource Toolkit